Question 1

What types of AI systems do you specialize in?

Accepted Answer

Production-grade AI systems: LLM integrations, multi-agent orchestration, RAG knowledge platforms, AI workflow automation, and MCP-connected agent systems. We focus on systems that operate reliably at enterprise scale — not demos that work in controlled conditions.

Question 2

Do you work with regulated industries?

Accepted Answer

Yes. We have direct experience building AI systems for retail and financial services — industries with strict data governance, compliance requirements, and zero tolerance for failure. Security-first architecture is our default, not an option we bolt on later.

Question 3

How do you approach an AI engagement?

Accepted Answer

We start with architecture assessment, not model selection. We map your data landscape, existing systems, and business workflows before recommending any AI approach. The right architecture matters more than the right model — and we've seen the consequences of getting that backwards.

Question 4

What is your engagement model?

Accepted Answer

Project-based engagements and extended technical partnerships. We embed as a specialist engineering team alongside your engineers — not as a managed service or an outsourced vendor you brief once and check in on months later.

Question 5

How do you handle AI hallucinations and reliability?

Accepted Answer

Through architecture: grounding (RAG), structured outputs, output validation, confidence scoring, and human-in-the-loop escalation. We treat LLM reliability as a systems engineering problem, not a prompting challenge.

Question 6

Where is your team based?

Accepted Answer

Our core engineering team is based in Bengaluru, India, with delivery coverage across global time zones. We work asynchronously well and synchronously when it matters.

Question 7

Do you offer ongoing support after delivery?

Accepted Answer

Yes — through retainer-based technical support and SLA-backed incident response for critical systems. We don't disappear after handoff. The systems we ship are ours to stand behind.

Question 8

What is your minimum engagement size?

Accepted Answer

We work on focused engagements starting at ₹15 lakhs / $20K USD. Strategic advisory retainers are available for organizations not ready for a full build.

Written by engineers who still ship code.

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